International roaming status messages – Samsung SM-G900PZWASPR User Manual

Page 133

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Access Email and Data Services on Internationally on CDMA

Networks

If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will

not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the

GSM network. If your phone has automatically selected a GSM network while traveling, then you will

need to set the phone to CDMA to access CDMA data services. (See

Set Network Mode Options

.) Visit

sprint.com/sww

for a list of services available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide

Customer Support, note the message, numeric code, and the conditions under which it appeared. The

following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-of-range, or

turned off. Please try again later.

User Not Authorized

The phone that you called is either busy, out-of-range, or

turned off. Please try again later.

Please Try Later

This service is temporarily not available. Please try again later.

Service Restricted

Service may not be activated properly. Please contact Sprint

Customer Service to report the issue for resolution.

Service Not Available

This feature is not available on the current network.

Emergency Calls Only

Either the service is not activated properly or the current

network is available for emergency calling only. Adjust your

network settings to check for other available networks. If

service is still not available after adjusting the settings, contact

Sprint Customer Service to report the issue for resolution.

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible

service has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Sprint Worldwide Wireless Service

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