Troubleshooting, Check list – Samsung LS19HANKSM-EDC User Manual

Page 32

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Check List

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the
screen. I cannot turn
on the monitor.

Is the power cord connected
properly?

Check the power cord connection
and supply.

Can you see "Check Signal Cable"

on the screen?

(Connected using the D-sub
cable)

Check the signal cable connection.

If the power is on, reboot the
computer to see the initial screen

(the login screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the

applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login

screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not Optimum
Mode","Recommended Mode
1440 X 900 60 Hz"
on the screen?

You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can

handle properly.

Adjust the maximum resolution and
frequency that the monitor can
handle properly.

There is no image on the screen.

Is the power indicator on the monitor
blinking at 1 second intervals?

The monitor is in PowerSaver mode.


Press a key on the keyboard to
activate the monitor and restore the
image on the screen.

If there is still no image, press the
' ' button.
Then press any key on the keyboard

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