Samsung YP-T7Z-XAA - Manual (Page 38)

Troubleshooting Troubleshooting
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ENG
The software doesn’t work
● Refer to the System Requirements
The player does not work and the LCD displays nothing.
● Push the RESET button.
● Plug the charger into an outlet.
In PLAY mode, music is not played after pressing the button
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD button is locked.
Files cannot be downloaded.
● Check to see if the driver is installed correctly in the computer.
● Check the connection between the player and PC.
● Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
● Check if the memory is full.
Backlight does not work.
● Check the backlight setup.
● When the battery power is low, the backlight will go out.
The buttons do not work.
● Check setting of Hold switch.
● Push the RESET button.
The player keeps turning off.
● In Stop mode, the power is automatically turned off (changes depending on settings).
● Check to see if there are files saved in it.
LCD window is too dark or too bright.
● Check Contrast
The file name and Tag information are not displayed correctly.
● Move to [Settings] ➔ [Display] ➔ [Language] in the Menu and then change the
language setting.
There is a file saved in the player, but “No File” appears in the screen.
● After checking whether the folder is played, use the Navigation function to change
the folder.
● Image files and text files are not displayed in Navigation Mode.
I cannot properly connect the player to the PC.
● Win98 : try to connect again after installing Driver.
● WinME/2000/XP : Press Start in the desktop to execute Windows Update.
After selecting important update and service pack, execute update all.
Try to connect it again after rebooting PC.