Magicrotation help, Troubleshooting – Samsung LS19HJBQHV-XBM User Manual

Page 37

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Visit the video card manufacturer's homepage and download and install the
latest driver.
For more information about the video card, contact the card manufacturer.

As the Highlight program uses the communication lines,

please exit the Highlight program before you can access MagicTune™.

Some of Samsung CDT monitors support the Highlight feature.

When using both the Highlight feature and MagicTune™ simultaneously, conflicts
occur, which cause errors.

Make sure to turn OFF Highlight before using MagicTune™.


Troubleshooting


z

MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.

Symptom

Check List

Solutions

Check when
MagicTune™ does
not function properly.

MagicTune™ feature
is found only on PC
(VGA) with Window
OS that supports
Plug and Play.

* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows™ is XP);

Control Panel → Performance and
Maintenance → System → Hardware → Device
Manager → Monitors → After deleting Plug and
Play monitor, find 'Plug and Play monitor' by
searching new Hardware.

MagicTune™ is an additional software for the
monitor. Some graphic cards may not support
your monitor. When you have a problem with
the graphic card, visit our website to check the
compatible graphic card list provided.

http://www.samsung.com/monitor/MagicTune™

MagicTune™ doesn't
work properly.

Have you changed
your PC or video
graphic card?

Download the latest program. The program can
be downloaded

http://www.samsung.com/monitor/MagicTune™

.

z

Visit the MagicTune™

website

for technical support for MagicTune™, FAQs (questions and

answers) and software upgrades.

z

Visit the MagicTune™

website

and download the installation software for MagicTune™ MAC.


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