Appendix, Troubleshooting – Samsung FPT5894WX-XAA User Manual

Page 74

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English - 74

Appendix

Problem

Possible Solution

Poor picture quality.

Try another channel.

Adjust the antenna.

Check all wire connections.

Poor sound quality.

Try another channel.

Adjust the antenna.

Screen displays distorted or

collapsed(as mosaic shapes).

Depending on the installation location of the Wireless Home AV Center and the Plasma TV, the

signal may be affected if the communication conditions unstable.

See Page 3 WIRELESS HOME AV CENTER installation guide.

If the Home AV Center is too close or too far away from PDP TV, communication conditions

might be bad.

Also ensure there’s no obstacle between PDP TV and Home AV Center

The picture on the screen may be temporarily broken due to the surrounding environment when

watching for a long time.

The picture may be displayed abnormally while it searches for the optimal wireless

communications environment when it is turned on.

No picture or sound.

Try another channel.

Press the

SOURCE button.

Make sure the TV is plugged in.

Check the antenna connections.

Make sure the

MUTE button is off.

The TV displays image “Please

check Wireless Home AV Center

power is on”

Check if Wireless Home AV Center Power is on(blue light should be on), if the problem

continues, call a service center.

No sound or sound is too low at

maximum volume.

First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable

broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.

Check all connections.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.

Make sure the wall outlet is working.

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check the battery terminals.

Press the

TV button to put your remote control in the TV mode.

Make sure the remote has batteries.

Check that the “+” and “-” ends of the batteries are inserted correctly.

Digital broadcasting screen problem.

Please check the digital signal strength and input antenna.

The image is too light or too dark.

Adjust the Brightness and Contrast.

Adjust the Fine tuning.

The image is too large or too small.

Adjust the Size settings.

The visual qualities of digital channels

vary.

The visual qualities of digital channels may vary depending on the original production method

(analog or digital).

- If the original production method is digital: High visual quality.

- If the original production method is analog: The digital program displayed on the screen is

originally an analog program which has been converted to digital.

The visual quality is of an SD(Standard Definition) grade.

Screen is black and power indicator

light blinks steadily.

The TV is using its power management system.

On your equipment check (STB, DVD, etc) ; Power and Signal Cable.

The TV is using its power management system.

Press the Source button on the panel or remote control.

Turn the TV off and on.

Although the TV caption shows HD,

the visual quality is not satisfactory.

The HD(High Definition) caption that appears when switching channels or when pressing the

Information button on the remote control means the selected channel is a digital channel. If the

broadcasting station converts an analog signal into digital and transmits the signal, the visual

quality may not be perfect.

A distorted picture appears in the

corner of the screen.

If

Just Scan is selected with some external devices, a distorted picture may appear in the

corner of the screen. This symptom is caused by external devices, not theTV.

Contrast changes during wireless

connection process

This is normal operation.

Game mode is not available.

Wireless communication characteristics cause the video delay to be longer than that of other

products. (FPT5094/FPT5894: 280ms, Other Products: 85ms). Due to the video delay, this

product does not support Game mode.

I cannot connect the Wireless Home

AV Center and the PDP TV.

Establishing a connection may be delayed when you turn the power on/off using the remote

control as finding the optimal wireless communication environment may take some time.

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

BN68-01094W-02Eng_72-83.indd 74

2007-10-10 ¿АИД 2:39:12

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