Before contacting a service centre – Samsung NV10 User Manual

Page 58

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ŝ57Ş

Before contacting a service centre

The images are unclear
ϛA picture was taken the subject without setting an appropriate macro mode

ƍ Select an appropriate macro mode to take a clear image.

ϛTaking a picture beyond the flash range

ƍ Take a picture within the flash range

ϛThe lens is smudged or dirty

ƍ Clean the lens

The flash does not fire
ϛFlash off mode has been selected

ƍ Dis-engage flash off mode

ϛThe camera mode can't use flash

ƍ Refer to the FLASH instruction (p.25)

Incorrect date and time is displayed
ϛThe date and time have been set incorrectly or the camera has adopted the

default settings

ƍ Reset the date and time correctly

The camera buttons do not operate
ϛCamera malfunction

ƍ Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.
ϛIncorrect memory card format

ƍ Re-format the memory card

The images don't play back
ϛIncorrect file name (Violation of DCF format)

ƍ Do not change the image file name

Battery power quickly drains
ϛThe Camera is being used in low temperatures

ƍ Keep the camera in warm conditions (i.e. inside a coat or jacket) and only

remove it in order to take images

Camera does not take images when pressing the Shutter button
ϛThere is insufficient memory capacity

ƍ Delete unnecessary image files

ϛThe memory card has not been formatted

ƍ Format the memory card (p.52)

ϛThe memory card is exhausted

ƍ Insert a new memory card

ϛThe memory card is locked

ƍ Refer to [Card Locked!] error message (p.56)

ϛThe cameraŖs power is off

ƍ Turn the camera power on

ϛThe battery is exhausted

ƍ Insert charged battery (p.13)

ϛBattery is inserted incorrectly with the polarities reversed.

ƍ Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use
ϛThe camera stopped due to a malfunction

ƍ Remove /re-insert battery and switch the camera on

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