Troubleshooting, Oubleshooting, see – Samsung YP-R0JCS-XAA User Manual

Page 52

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50

Troubleshooting

If you have a problem with your new MP3 player, check for a solution in this list. If the problem persists, contact Samsung Customer
Service at 1-800-SAMSUNG (1-800-726-7864).

Problem Solution

My player will not
turn on.

Your player will not turn on if the battery is

completely drained. Recharge the battery
and turn the player on again.
Press the reset button to reset your player.

The buttons do
not work.

Check if the buttons are locked.

Check if the buttons correspond to the

functions you want to activate.
Press the reset button to reset your player.

The screen
does not display
anything.

The screen may not be visible under the

direct rays of the sun.
The screen turns off automatically after the

period of time you set in <Display Off Time>
has elapsed.

My player turns
off automatically.

If you do not use your player for 5 minutes after
you pause the playback, it will automatically
turn off.

The battery
running time is
different from
what is written in
the user manual.

The battery running time may differ

depending on the current sound mode or
display settings.
The battery running time may shorten

when your player was left in a high or low
temperature.

Problem Solution

EmoDio will not
work on a PC.

Check if your PC meets PC requirements.
See "Recommended PC requirements" on
page 17.

My player will not
connect to a PC.

Run Windows Update on the PC. Select key
updates and service packs and update all.
When the update is completed, reboot the PC
and reconnect.

The fi le transfer is
too slow.

Format your player in <Settings>

<System>

<Format> and try again.
End all programs you are not using. Running
multiple programs simultaneously can slow
down the fi le transfer rate.

My player will not
play any fi les.

Check if any playable fi les are stored in your

player.
Check the size of the fi les to play. Your player

will not play more than 2 GB fi les.
Check if the fi les are damaged.

Check the battery remaining.

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