Account codes, If enter account or no account appears, Adding voluntary account codes – Avaya 2050 User Manual

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2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

Account Codes

If ENTER ACCOUNT or NO ACCOUNT Appears

If ENTER ACCOUNT or NO ACCOUNT appears when making a call, then you must enter an account
code to continue. The system checks this against its list of codes before allowing the call. You must also
do this before making a call if your phone displays ACCOUNT.

To enter an account code at any time during a call, see

Adding Voluntary Account Codes

.

To enter a forced account code:

1. Dial the account code. If you make a mistake, press zDELETE to delete the last digit entered.

2. When you have entered the full code, press zDONE.

3. If the system does not recognise the code, it displays REENTER ACCOUNT. Repeat the entry or

end the call.

4. If the code is recognised, your call can continue.

Adding Voluntary Account Codes

You can enter an account code during any external call. The system will record the call on its call log,
including the account code. The system checks the code against its list of valid codes (ask your System
Administrator for a copy)
.

To enter a voluntary account code:

1. During the call, press zACCOUNT.

2. Enter an account code. If you make a mistake, press zDELETE to delete the last digit entered.

3. When you have entered the full code, press zDONE.

4. If the system does not recognise the code, the phone displays RE-ENTER ACCOUNT.

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