Diverting calls, Setting divert numbers – Avaya 2050 User Manual

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2030 & 2050 Telephone User Guide

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40DHB0002UKAG Issue 7c (17th May 2004)

Diverting Calls

Setting Divert Numbers

You can set separate divert numbers for All (also called Forward Unconditional) and for On Busy/No
Answer. Note that divert on no answer does not work if you also have voicemail.

For divert all you can also create a set of 'targets'. This then allows you to set the number to which you
divert calls by selecting from a list of names.

To set a divert number:

1. Press PROGRAM and then DIVERT.

2. Enter your phone's passcode (see

The Phone Passcode

).

3. Select ALL, NO ANS or ON BUSY. If you want to set a divert all target see below.

4. The display shows the current diversion number (if set).

5. Press zCANCEL and then dial the new number.

You can use zSET or zCLEAR to switch use of the divert on or off.

6. Press zDONE and select another divert if required.

7. Press PROGRAM to finish.

To set divert all targets:

1. Press PROGRAM and then DIVERT.

2. Enter your phone's passcode (see

The Phone Passcode

).

3. Press SCROLL and select zTARGETS.

4. If you already have target numbers set the first is shown along with its associated name. Press

z

NEXT to display the next target if set. Use zEDIT to alter the current displayed target.

5. If you want to create a new target, press SCROLL and select zNEW.

Enter the target name. To do this press the key with the required character. Press
z

ROTATE to change the character to the one required. Use the z key on the left of the

name to delete the last character. Use the z key on the right of the name to add spaces.
When you have completed the name press zDONE.

Enter the number for the target. Use zCANCEL to remove any existing number or
z

RENAME if you need to change the name again. When both the name and number are

set as required press zDONE.

6. To finish, press SCROLL. Press DONE and then DONE again. Press PROGRAM.

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