Avaya 2050 - Manual (Page 31)

2030 & 2050 Telephone User Guide Page 27
IP Office 40DHB0002UKAG Issue 7c (17th May 2004)
Manager-Secretary Working
Using Soft DSS Keys
The system supports a range of functions for users who work together, i.e. regularly call and transfer
calls between each other. This is called "Manager-Secretary working".
Soft DSS displays the name of another extension. The adjacent display key allows you to make calls to
that extension plus other features. The display key's z-symbol acts as a busy lamp to show the
extension's status.
Soft DSS has two modes. In half-line mode you can set 4 Soft DSS keys. In full-line mode you can only
set 2 keys but these can display more details and functions.
Soft DSS Key Display
In full-line mode, the display also shows when an extension is on DIVERT or NO CALLS. Note however
that this display is only updated when you call the extension.
• Set to No Calls, no divert all set.
• Set to No Calls, diverting to 204.
• Set to Divert All, diverting to 204.
Making Calls
The z-symbol next to the Soft DSS extension name is solid when busy, flashes when ringing and not
shown if free.
To make a call using a Soft DSS key:
1. Press the display key next to the extension name. The Soft DSS usage setting of your phone and
the phone called determine what type of call occurs (see Using Soft DSS Keys ).
2. If the extension is busy, the phone displays the same options as for normal calls (see Busy or
Unanswered).