Making calls, Notes on making calls, Making internal calls – Avaya 2050 User Manual

Page 9: Redialling external numbers, Making a page call

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2030 & 2050 Telephone User Guide

Page 5

IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

Making Calls

Notes on Making Calls

When making calls, the display shows details about call progress. It also shows messages if you cannot
make the call.

Call barring
The system can bar you from dialling particular numbers or types of number (e.g. national,
international). As the call barring settings vary for each site, this guide cannot fully detail their
effect.

Making Internal Calls

During the call, the display shows the call progress. You can also make calls using the zINDeX Directory
feature (see

Making Calls from the INDeX Directory

) or DSS keys (see DSS Keys and

Using Soft DSS

Keys

.

To dial an internal call:

1. Dial the extension number. A broken dial tone indicates that the extension is on diverted.

2. If unanswered, your phone provides options to wait or notify the extension, see Busy or

Unanswered.

If answered, use the handset or work handsfree.

Making a Page Call

You can page other 20 series phones (2030, 2050, 20AT, 20CC and 20DT) or groups containing 20
series phones. They hear the call without doing anything though you cannot hear them. Some can also
turn the page into a normal call (see

Answering a Page Call

). If the phone paged is diverting calls, the

page also diverts (except group pages).

To page an extension or group:

1. Press zPAGE. Your phone displays PAGING.

2. Dial the number or press a DSS key (see DSS Keys).

3. If busy or unavailable, the display shows options to wait or leave a message (see

Options If Busy

or Unanswered

).

4. Speak and then press ANSWER RELEASE.

Redialling External Numbers

You can redial any of the last 10 external numbers dialled.

To redial the last external number used:

1. Press REDIAL or SCROLL until the number required appears and then press CALL.

2. To remove a number from the redial memory press DELETE.

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