Troubleshooting, Display, settings and power supply – Nikon COOLPIX P500 User Manual

Page 236

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Troubleshooting

If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

Problem

Cause/Solution

A

The battery
inserted in the
camera cannot be
charged.

Confirm all connections.

20

The battery
cannot be
charged by
connecting the
camera to a
computer.

• Off is selected for Charge by computer in the setup

menu.

When charging by connecting the camera to a computer,

battery charging stops when the camera is turned off.

When charging by connecting the camera to a computer,

battery charging stops when the computer is suspended
(sleeping), and the camera may turn off.

Depending upon computer specifications, settings, and

status, charging the battery inserted in the camera may
not be possible via computer connection.

202

178

178

Camera cannot be
turned on.

Battery is exhausted.
The camera cannot be turned on while connected to an

electrical outlet via the Charging AC Adapter.

28
20

Camera turns off
without warning.

Battery is exhausted.
Camera has turned off automatically to save power.
The camera turns off if the Charging AC Adapter is

connected while the camera is on.

The camera turns off if the USB cable connecting it to a

computer or printer is disconnected. Reconnect the USB
cable.

Inside of the camera has become hot. Leave the camera

off until the inside of the camera has cooled, and then try
turning it on again.

The camera and battery may not perform properly if they

are cold.

28
199
20

174, 176,
180

210

Monitor and
viewfinder are
blank.

Camera is off.
Battery is exhausted.
Standby mode for saving power: Press the power switch,

shutter-release button or the

c button, or rotate the

mode dial.

Monitor and viewfinder cannot be used simultaneously.

Press the

x button to alternate between displays.

Camera and computer are connected via USB cable.
Camera and TV are connected via A/V cable or HDMI

cable.

Interval timer shooting in progress.

23
28
23, 34

16

173
171

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