HID DTC1000/4000 User Guide - Manual (Page 94)

© 2012 HID Global Corporation All rights reserved
DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)
94
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 99
Ribbon Error
The Print Ribbon has either
broken or jammed. If jammed, clear the jam.
If broken, repair by taping the
Ribbon back on to the take- up
core.
Press the Pause button to
continue or the ON/OFF
button to cancel.
# 100
Ribbon RFID Error
There is no Ribbon or the
Ribbon tag information is
corrupted or incorrect. Verify the Printer Driver
settings for correct Ribbon.
Try a new Ribbon and
continue.
Press the ON/OFF button to
cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the
Printhead Lift. Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
# 106
Job Data Error
The print data sent to the
Printer is corrupt or has been
interrupted. Check the interface cable.
Select the ON/OFF button to
cancel this print job and then
resend the job.