Sony PCV-RZ30GN2 - Manual (Page 9)

VAIO® COMPUTERS
Help And Support Resources
If the information provided with your VAIO® computer does not provide an immediate solution or you would like to
get direct support, try these help and support resources.
Software Help And Support
Technical support information for the preinstalled software applications
*
on your computer can be located in the
online specifications sheet. Software support is free of charge for 90 days after the original date of purchase.
Sony Computing Support Web site
Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support
Web site at
http://www.sony.com/pcsupport .
The Sony Computing Support Web site provides
❑ Information about your specific model computer, such as
1 hardware and software specifications.
2 upgrade and maintenance procedures.
3 safety and legal information.
4 quick solutions to common problems.
❑ An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s
hardware and software features.
❑ Links that enable you to
1 quickly find the nearest Sony service center locations.
2 arrange for repairs or check repair status.
3 review warranty information.
4 e-mail your question or comments to the Sony Customer Information Services Center.
5 check pricing, availability, and purchase Sony products, accessories and parts.
6 access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked
questions.
* Your computer may not be supplied with all of the software described in the online specification sheet, depending on the system
configuration purchased.