Sony NWZ-S716FSNC User Manual
Page 112
NWZ-S715F/S716F/S718F.GB.3-294-618-11(1)
Troubleshooting
11
11
Symptom
Cause/Remedy
Transferred data cannot
be found.
Th
e built-in flash memory of the player was
formatted using Windows Explorer.
Format the built-in flash memory on the player
The supplied USB cable was disconnected from the
player while data was being transferred.
Transfer usable files back to your computer and
format the built-in flash memory on the player
A
fter dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
T
ransferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” ( page 133).
Convert the ATRAC audio data using the
supplied MP3 Conversion Tool.
Songs or videos may not play back, depending on
the file format ( page 133).
Photos may not be displayed, depending on the
file size or the file format ( page 133).
The volume is not loud
enough.
“AVLS (Volume Limit)” is enabled.
Disable “AVLS (Volume Limit)” ( page 80).
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
Th
e headphone jack is not fully inserted.
If the headphones are not connected correctly,
sound will not be output properly. Insert the
connecting pin of the headphones into the jack
until it clicks ( page 11).
Playback has stopped
suddenly.
Th
e remaining battery power is insufficient.
Charge the battery by connecting the player to
your computer ( page 96).
The songs or video files that cannot be played are
played.
Play back the other song or video files.
Continued
Operation
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