Sony NWZ-E345 - Manual (Page 86)

ModelName: NWZ-E343/E344/E345 (GB)
PartNumber: 4-154-414-11(1)
  Troubleshooting
Troubleshooting
If the player does not function as expected, try the following steps to resolve
the issue.
1
Find the symptoms of the issue in the following troubleshooting tables,
and try any corrective actions listed.
2
Connect the player to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3
Press the RESET button with a small pin, etc.
If you press the RESET button while operating the player, stored data and
player settings may be lost.
4
Check information on the issue in the Help of each software.
5
Look up information on the issue on one of the customer support Web
sites ( p. 107).
6
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Troubleshooting
RESET button
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