Troubleshooting – Sony NWZ-E436FBLK User Manual

Page 92

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NWZ-E435F / E436F / E438F.GB. 4-109-569-11 (1)

Troubleshooting

Troubleshooting





Troubleshooting

If the player does not function as expected, try the following steps to resolve

the issue.

1

Find the symptoms of the issue in the following troubleshooting tables,

and try any corrective actions listed.

2

Connect the player to your computer to charge the battery.

You may be able to resolve some issues by charging the battery.

3

Press the RESET button with a small pin, etc.

If you press the RESET button while operating the

player, stored data and settings on the player may be

deleted.

After resetting the player, press any button to turn on

the player. The player reactivates the previously set

items.

4

Check the information about the issue in the Help of each software.

5

Look for information about the issue on one of the support Web sites.

For customers in the USA, visit: http://www.sony.com/walkmansupport

For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/

For customers in Europe, visit: http://support.sony-europe.com/DNA

For customers in Latin America, visit: http://www.sony-latin.com/index.crp

For customers in other countries/regions, visit: http://www.sony-asia.com/support

For customers who purchased the overseas models, visit:

http://www.sony.co.jp/overseas/support/

6

If the approaches listed above fail to resolve the issue, consult your

nearest Sony dealer.

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