Not start), User guide – Sony SVF15N17CXS User Manual
Page 473
Personal Computer
VAIO Fit 13A/14A/15A
SVF13N1/SVF14N1/SVF15N1
What should I do if my VAIO computer becomes unstable (Windows does not start)?
Try the suggestions below:
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable. See
the Restore Point when You cannot Start Windows
for more information.
Restore your VAIO computer from a system image backup if you have created the backup. Refer to
Windows Help and
Support (
Opening Windows Help and Support
) for more information.
Any file you have created or changed after you created the system image backup will not be restored.
You need to back up such a file with
VAIO Care (Rescue Mode): VAIO recovery solutions. See
Data when You cannot Start Windows
for more information.
Use
VAIO Hardware Diagnostics to identify problems on your VAIO computer.
With the app, you can check if the computer hardware (a CPU, a memory module, and a built-in storage device) needs to
be replaced.
To start
VAIO Hardware Diagnostics, select Tools and VAIO Hardware Diagnostics in VAIO Care (Rescue
Mode): VAIO recovery solutions.
Recovering from the Recovery Area
to recover your VAIO computer.
If you have not backed up your data, be sure to make a backup copy of your valuable data using
VAIO Care (Rescue
Mode): VAIO recovery solutions before recovering your VAIO computer. See
for more information.
If you have a backup created with the Windows backup feature before your VAIO computer becomes unstable, but you
have created or changed the file after that, back up such a file with
VAIO Care (Rescue Mode): VAIO recovery
solutions.
Note
Recovering your VAIO computer will delete all the data on the built-in storage device.
Copyright 2013 Sony Corporation
Troubleshooting
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