Starts), User guide – Sony SVF15N17CXS User Manual
Page 474
Personal Computer
VAIO Fit 13A/14A/15A
SVF13N1/SVF14N1/SVF15N1
What should I do if my VAIO computer becomes unstable (Windows starts)?
Try the suggestions below:
Start
VAIO Care to search for a solution. See
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
for more
information.
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable. See
the Restore Point when You cannot Start Windows
for more information.
Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.
Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly.
See
How can I reinstall the original apps and drivers?
for more information.
Restore your VAIO computer from a system image backup if you have created the backup. Refer to
Windows Help and
Support (
Opening Windows Help and Support
) for more information.
If the problem persists, follow the instructions in
to reinstall the operating system.
If the problem persists after you refresh your VAIO computer, follow the instructions in
to recover the computer.
The computer may not support the refresh function depending on the model you purchased.
If you have not yet created Recovery Media, create the Recovery Media. See
Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to
Windows Help
and Support (
Opening Windows Help and Support
) for more information.
Note
Recovering your VAIO computer will delete all the data on the built-in storage device.
Copyright 2013 Sony Corporation
Troubleshooting
454