Troubleshooting – Sony NWZ-S738FBNC User Manual

Page 132

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NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-112-190-11(1)

Troubleshooting

Troubleshooting

1

1

Troubleshooting

If the player does not function as expected, try the following steps to resolve

the issue.

1

Find the symptoms of the issue in the following troubleshooting tables,

and try any corrective actions listed.

2

Connect the player to your computer to charge the battery.

You may be able to resolve some issues by charging the battery.

3

Press the RESET button with a small pin, etc.

If you press the RESET button while operating the

player, stored data and settings on the player may be

deleted.

4

Check the information about the issue in the

Help of each software.

5

Look for information about the issue on one of the support Web sites.

For customers in the USA, visit: http://www.sony.com/walkmansupport

For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/

For customers in Europe, visit: http://support.sony-europe.com/DNA

For customers in Latin America, visit: http://www.sony-latin.com/index.crp

For customers in other countries/regions, visit: http://www.sony-asia.com/support

For customers who purchased the overseas models, visit:

http://www.sony.co.jp/overseas/support/

6

If the approaches listed above fail to resolve the issue, consult your

nearest Sony dealer.

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