Sony PCG-FX370 - Manual (Page 64)

VAIO® All-in-one Notebook Quick Start
64
Troubleshooting Drives, PC Cards and
Peripheral Devices
My floppy disk drive cannot write to a floppy disk.
❑ Check that the floppy disk drive is properly inserted into the multipurpose
bay. See “Using the Floppy Disk Drive” in your online User Guide for more
information.
❑ Check that a formatted floppy disk is properly inserted into the floppy disk
drive.
❑ If the floppy disk is write-protected, disable the write-protect feature or use a
floppy disk that is not write-protected.
My optical drive is not playing a CD or DVD properly.
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to
the manufacturer’s instructions.
❑ A dirty or damaged disc may cause the notebook to stop responding while it
tries to read the disc. If necessary, restart the notebook, remove the disc, and
then check it for dirt or damage.
❑ If you see video but can not hear audio, check all of the following:
❑ Check that your optical drive does not have the mute setting enabled.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings, and then
check the connections between your external speakers and the
notebook.
❑ (Windows XP) Click Start, then Control Panel, then System, and then
Device Manager. Check that the correct drivers are installed properly.
(Windows 2000) Click Start, then Settings, then Control Panel, then
System, and select Device Manager. Check that the correct drivers are
installed properly.
❑ Do not use adhesive labels to identify the CD. The label may come off while
the disc is in use in the optical drive and cause the drive to malfunction.