Interruptions occur during playback, Troubleshooting – Sony SVL241190X User Manual

Page 479

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VAIO User Guide SVL2411 Series

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How to Use

Troubleshooting

Hardware

Software

Network / Internet

Backup / Recovery

Security

Peripheral Devices

Others

What should I do if I cannot play a disc, or

dropped frames and/or sound interruptions occur

during playback?

Exit all running software other than playback software.

Try using other playback software, such as DVD playback software.

Change your current desktop theme to Windows 7 Basic from Control Panel if you
have enabled Aero Themes for the desktop theme.

To play DVD media with Content Protection for Recordable Media (CPRM), you need to
install a CPRM pack for playback software on your VAIO computer.

To play copyright protected Blu-ray Disc media continually, you need to update the AACS
key.
Follow a message displayed on the computer screen to update the AACS key. You can
update it through the Internet.

Uninstall playback or writing software installed on your VAIO computer after purchase.
For instructions on how to uninstall the software, refer to the help file included with the
software or Windows Help and Support.

© 2012 Sony Corporation

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