Sony PCG-R505DLP - Manual (Page 136)

VAIO® Notebook Quick Start
136
Support Options
1 VAIO® Notebook User Guide and VAIO® Notebook Quick Start
The online VAIO® User Guide and printed VAIO® Quick Start
provide you with information on how to maximize your notebook
capabilities and solve common problems. To access the online User
Guide, click Start on the Windows® taskbar, select Help and Support
and click VAIO User Guide. The Quick Start is supplied with your
notebook.
2 Manuals and online help files that may accompany your
preinstalled software
Most of the manuals for preinstalled software are located on your hard
disk drive as online help files. You can access the online help files
from the Help menu in the specific application. A printed manual is
available for some applications.
3 VAIO Support Agent
VAIO Support Agent can be accessed from the Windows desktop.
Using advanced diagnostic technology, Sony’s VAIO Support Agent
runs scheduled protections of your applications, network settings, and
other important software settings. When your software is protected,
you can use VAIO Support Agent to repair software problems by
restoring your software to any of the previously protected states.
4 Sony Computing Support
Provides instant access to information on commonly encountered
problems. Enter a description of your problem and the Knowledge
Database searches for the corresponding solutions online. You can
access the Sony Computing Support at:
http://www.sony.com/pcsupport.
5 Sony Fax-on-Demand
This service, which requires a fax machine or your fax software,
provides answers to commonly asked questions. You can use this
automated service to request a list of available topics then select the
topics that you want to receive. To contact the Sony fax-on-demand
service, call: 1-888-4-SONY-PC (1-888-476-6972).