Frequently asked questions, General, Chapter 5: frequently asked questions – Sony PEG-TG50 User Manual

Page 41

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Frequently Asked Questions

Page 41


Chapter 5: Frequently Asked Questions

General

I received the message “Wrong version of Windows,”
but I am using a Windows application that is
supported by Intellisync.

This message appears if Palm

Desktop is not already installed on

your PC when you attempt to install Intellisync Lite.

To stop the error from occurring, install Palm Desktop on your system.
Then install Intellisync.

After I ran a synchronization, some of the data in my
application was truncated.

When data is transferred between fields in your handheld and your PC
application, data may be truncated in the target field if the source data
is too lengthy to be accommodated.

If you edit the truncated data, the original data in the other system is
truncated during the next synchronization. If you want to edit truncated
data, there is a workaround—as follows:

Any time you edit truncated data, you should also go in and edit the
corresponding record in the other system. (It can be the same change
you made in the shortened record, or a trivial edit of no consequence.
The important thing is that a change is registered in that record). Make
sure the Notify Conflict Resolution setting is selected. Then, during
the next synchronization, when the Conflict Resolution dialog box is
displayed for that record, select Ignore. This will prevent the truncated
data from overwriting the data in your other system.

Note: If you select Ignore, as recommended, you will be
prompted to resolve the conflict again the next time you run a
synchronization. If this is not acceptable, you can highlight the
original (non-truncated) text in the Conflict Resolution dialog and
choose Update. Note, however, that Update will overwrite the
edit that caused the conflict in the first place.

See
“Synchronization
and History Files”
in
Chapter 4 for an
explanation of how
synchronization
works.

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