Sony PEG-TG50 - Manual (Page 42)

Intellisync Lite
Page 42
During synchronization, I am losing the connection
between my handheld and PC.
If your handheld and PC are hooked up correctly, your batteries are
not run down, and the COM port setting is accurate, try synchronizing
with the Palm Desktop.
If synchronizing with Palm Desktop does work, your problem may be
that the baud rate is set too high in Palm Desktop. (This can be an
issue especially in cases where you are accessing your PC application
over a network.) Try lowering the speed like this:
Go into Palm Desktop (Start/Programs/Palm Desktop/Palm Desktop)
and select HotSync
® from the Palm Desktop menu. Then select Setup
and lower the speed in the Speed box.
Why isn’t data being transferred when I run a
synchronization?
Sometimes a synchronization will fail because data in your PC
application is corrupted. One thing you can do to find out if this is the
problem is to create a new file in your PC application and run another
synchronization using that file. If the operation succeeds, your PC
application data is probably corrupted. If this is the case, you might be
able to restore the data from a backup file for your application. If not,
you may need to contact technical support for that software
application.
Why is my handheld timing-out before my
synchronization is complete?
Time-outs may occur when you attempt to synchronize large volumes
of data.
Follow these steps to run a synchronization using a “Developer’s
Backdoor” workaround, which places the handheld in “wait-forever”
mode:
1. Turn on your handheld.
2. Press the Applications button on the left of the handheld.
3. Press the HotSync icon.
4. Hold down both the up and down scroll buttons (in the middle of
the handheld) while tapping in the upper right corner of the screen
(several taps may be necessary).
For information on
another way to restore
corrupted data, refer
to “Full Re-
Synchronization” in
Chapter 4.