Sony PEG-TG50 - Manual (Page 44)

Intellisync Lite
Page 44
Lotus Organizer
When I try to synchronize my handheld with Lotus
Organizer, I get the message “Unable to access data
file; verify that the file is closed or not in use.”
When synchronizing with Lotus Organizer, the application can be
running, but the file must be closed. If the file you are synchronizing is
open (or in the “Open File” box under Organizer Preferences, and
Intellisync is starting Lotus during the operation) the synchronization
may fail.
To synchronize successfully, either close the file or remove it from the
Open File box.
When I synchronize my addresses, some of my
handheld addresses are not transferred to the correct
location in my Lotus Organizer Address Book.
More than likely, some of the last names in your handheld begin with
lower case letters. If you do not use upper case letters when entering a
last name into a handheld Address Book record, the record may be
transferred to the wrong location in the Lotus Address Book. If you
look through your Lotus address records, you will probably find the
missing addresses under the wrong letter tabs (they are usually located
under the tabs preceding the correct ones).
To successfully transfer the handheld records to Lotus, use the
handheld Keyboard function to change the lower case letters to upper
case. Delete improperly located records from your Lotus Organizer
Address Book, and then re-run the synchronization.