Troubleshooting, If trouble occurs – Sony DPF-D70 User Manual

Page 36

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Troubleshooting

If trouble occurs

Before submitting the photo frame for repair, try using the following guidance to solve the problem.
If the problem persists, consult with your Sony dealer or Sony service facilities.

Power supply

Displaying images

If the power is turned on but images are not displayed or the settings of the operation screen cannot
be configured, confirm the following check items.

Symptom

Check item

Cause/Solutions

The power cannot
be turned on.

• Is the power plug inserted

properly?

c Insert the power plug properly.

Symptom

Check item

Cause/Solutions

No images are
displayed on the
screen.

• Is a memory card inserted

properly?

c Insert a memory card properly.

(

.pages 17)

• Does the memory card

contain images saved with a
digital camera or other
device?

c Insert a memory card containing images.
c Check the file formats that can be

displayed. (

.page 44)

• Is the file format compatible

with the DCF?

c A file that is not compatible with DCF

may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.

Some images are
not displayed.

• Are the images displayed in

the index view?

c If the image is displayed in the index view

but cannot be displayed as single image,
the image file may be damaged even
though its thumbnail preview data is fine.

c A file that is not compatible with DCF

may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.

Images are not
played back in the
order of shooting
date.

• Were these images saved

from a computer?

• Were these images edited on

a computer?

c When images are saved on a computer,

the modification date of the image files
may change. Therefore, images may be
played back in the order of modification
date.

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