Audio, General – Sony KV-34HS420 User Manual

Page 66

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65

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Audio

General

Problem

Possible Remedies

Good picture,
no sound

Press

MUTING

so that the word

Muting

disappears from the screen (see page

35).

Make sure the

Speaker

option is set to

On

in the Audio Menu (see page 49).

Cannot gain enough volume
when using a cable box

Increase the volume of the cable box using the cable box’s remote control.
Then press

TV FUNCTION

and adjust the TV’s volume.

Sound seems weak or
insufficient

The TV’s audio might be set to

Auto SAP

or

Mono

, when it might be better set

to

Stereo

. In the Audio Menu (see page 48), set the

MTS

setting to

Stereo

. If

already set to

Stereo,

switch to

Mono

(which may reduce background noise

during weak stereo broadcasts).

Cannot raise the volume on
external audio speakers

If the

Speaker

option is set to

Off

and the

Audio Out

option is set to

Fixed

(in

order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 48). Or, to use the TV remote control, set the

Audio Out

option to

Variable.

To turn on the TV speakers, set the

Speaker

option to

On

(see page 48).

Problem

Possible Remedies

How to reset TV to
factory settings

Turn on the TV. While holding down the

RESET

button on the remote

control, press the

POWER

button on the TV. (The TV will turn itself off, then

back on again.) Release the

RESET

button.

How to restore Video settings
to factory settings

Press the

RESET

button on the remote control while in the Video Menu (see

page 46).

How to restore Audio
settings to factory settings

Press the

RESET

button on the remote control while in the Audio Menu (see

page 48).

Cannot cycle through the
other video equipment
connected to the TV

Be sure the

Video Label

option is not set to

Skip

(see page 59).

Cannot operate Menu

If a menu option appears in gray, this indicates that the TV is in a state in
which the menu option is not available.

Lost password

In the password screen (see page 54), enter the following master password:

4357

. The master password clears your previous password; it cannot be

used to temporarily unblock channels.

TV makes “popping” sound
when turned on

This is a normal sound that results from the TV automatically degaussing
each time it is turned on.

LED on front panel is lit

This LED (see page 10) blinks when the TV is turned on, then shuts off
when the picture is displayed. If the LED blinks continuously, this may
indicate the TV needs service. When the timer is set, this LED will remain
lit even when the TV is turned off.

Digital cable box does not
work

If you are connecting a VCR and digital cable box using a splitter, as
described on pages 18-19, you must use a special bi-directional splitter that
is designed to work with your digital cable box. Contact your cable
provider for details.

HS420.book Page 65 Monday, April 12, 2004 7:13 PM

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