Sony PCG-R505DSK - Manual (Page 201)

Troubleshooting Drives, PC Cards, and Peripheral Devices
201
Troubleshooting Drives, PC Cards, and
Peripheral Devices
My floppy disk drive cannot write to a floppy disk.
❑ If the floppy disk is write-protected, disable the write-protect feature or use a
floppy disk that is not write-protected.
❑ Verify the floppy disk is properly inserted into the floppy disk drive.
My optical drive is not playing my CD or DVD properly.
❑ Make sure the disc label is facing up.
❑ If the disc requires software, make sure the software is installed according to
the manufacturer’s instructions.
❑ A dirty or damaged disc may cause the notebook to stop responding while it
tries to read the disc. If necessary, restart the notebook, remove the disc, and
check the disc for dirt or damage.
❑ If you see video but cannot hear audio, check all of the following:
❑ Check that your optical drive does not have the mute setting enabled.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings, and then
check the connections between your external speakers and the
notebook.
❑ Click Start on the Windows® taskbar, then Settings, then Control Panel,
and then System. Select the Hardware tab, and click Device Manager.
Check that the correct drivers are installed properly.
❑ Do not use adhesive labels to identify the CD. The label may come off while
the disc is in use in the optical drive and cause the drive to malfunction.
❑ If a region code warning appears when you try to use your optical drive, it
may be the DVD you are trying to play is incompatible with the optical
drive. Verify the region code listed on the DVD package.
❑ Condensation may cause the notebook to malfunction. If this occurs, do not
use it for at least one hour.