Immediate help and support – Sony VGC-RB64GY User Manual

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Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the
online Computer User Guide and individual software Help files.

Your computer is supplied with these support options:

VAIO

®

Computer Safety Information — Provides safety/legal guidelines and owner information.

VAIO

®

Computer Welcome This supplement provides information about supplied accessories and your

computer's hardware configuration.

RAID Systems

1

Provides an overview of RAID systems and the various RAID levels (or types) that can be

configured with your Sony VAIO

®

computer. It lists detailed procedures for using the RAID Recovery program to

configure the hard disk drives, change your computer's RAID array, or to remove the RAID configuration. Additional
procedures are also provided for using the VAIO

®

Recovery and the Intel Storage Utility programs.

VAIO

®

Recovery Options Guide Provides information about restoring individual software programs, software

drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.

VAIO

®

Computer User Guide — The online User Guide provides information about configuring, maintaining, and

upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view
specific information using context-sensitive search features. To access the online guide:

1.

Click Start in the Windows

®

taskbar, click All Programs, then click VAIO Support Central.

2.

From the VAIO Support Central menu, click VAIO Documentation.

3.

Click VAIO User Guide.

Specifications The online specifications sheet describes the hardware and software configuration of your VAIO
computer. To view the online specifications sheet:

1.

Connect to the Internet.

2.

Go to the Sony online support Web site at

http://www.sony.com/pcsupport

.

3.

Click the Manuals/Specs/Warranty button and follow the on-screen instructions to locate your model's
specifications sheet.

Preinstalled software Help files — Each preinstalled software program provides online Help within the software,
that describes the software's features. In these Help files, you can find tutorials that teach you to use the software
and locate troubleshooting support, should problems occur. To access software Help files:

1.

Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled
software programs.

2.

Click the desired software program.

2

The software's main window appears.

3.

From the menu bar, click Help. The software program's Help appears.

VAIO Software This feature provides specific information on preinstalled software on your computer.

To access this online software information

1.

Click Start in the Windows

®

taskbar, click All Programs, then click VAIO Central.

2.

From the VAIO Central menu, click the System Information tab, then click the System Information
folder.

3.

Double-click Software Information.

1

This booklet is only supplied with certain VAIO

®

computers that have RAID capability or are RAID-ready. See the online

specifications sheet for details about your computer's hardware configuration.

2

You can locate the online Help for Sony

®

software programs by pointing to the individual software program's icon and

selecting Help from the submenu.

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