Getting help – Sony PEG-SJ20 User Manual

Page 214

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214

Chapter 6

Additional information

Getting Help

Sony offers several support options for your CLIÉ handheld. When you have
questions or trouble, please refer to one of the following for a solution:

Read This First (supplied), Operating Instructions (this guide), and

Add-on Application Guide (supplied) describes how to use your CLIÉ
handheld.

Your Sony CLIÉ Handheld support Web site

http://www.sony.com/peg/support/
Provides the latest information on your CLIÉ handheld. On this Web
site, you will find:

• Frequently Asked Questions (FAQs)
• Online Operating Instructions
• Installation information
• Software updates
• Online knowledge base

The Sony e-mail support service answers your questions by e-mail.

Send your question, and a customer service representative will send you
a reply. You can use the e-mail form at
http://www.sony.com/peg/support/

The Sony fax-back service provides you with answers to commonly

asked questions. You can use this automated service to access a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .

The Sony Customer Information Service Center offers information

about your CLIÉ handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) .

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