Troubleshooting – Sony NAS-CZ1 User Manual

Page 30

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30

GB

Troubleshooting

If you experience any of the following difficulties while using this
software, use this troubleshooting guide to remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Please also refer to your computer’s manual, as well as the
“Readme.txt” file installed on the hard disk with the software.

Problem

Cause/countermeasure

The message “The PCLK-MN10A
does not respond. Please check
the connections.” appears.

The USB connector on the PC connecting adaptor
is not properly connected to the USB port on the
computer.
t Check the USB connector connection.
t Try disconnecting the USB cable from the PC

connecting adaptor and from the computer,
and then connecting it again.

The PC LINK connector on the PC connecting
adaptor is not properly connected to the system
stereo component.
t Check the PC LINK connector connection.
t Check that the AC power cord of the system

stereo component is connected to an AC
outlet.

No screen response or screen
error.

Text input, recording, editing
etc., cannot be done.

The disc’s protect tab may be set to write-protect.
t Slide the tab so that recording is possible.
The MD may be a commercial playback-only MD
(an MD with prerecorded tracks).
t Text input, recording, editing, etc., are not

possible on commercial playback-only MDs.

t Turn the power of the system stereo

component off and on, and then restart
M-crew.

t Try disconnecting the USB cable from the PC

connecting adaptor and from the computer,
and then connecting it again.

t Start up another often-used application and

verify that the computer functions properly.

t After uninstalling the M-crew software (page

26), try re-installing it (page 22).

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