Immediate help and support – Sony PCV-RS220 User Manual

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Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the
online Computer User Guide and the individual software Help files.

Your computer is supplied with these support options:

VAIO

®

Computer Quick Start — The Quick Start contains information on how to set up your computer quickly and

easily. You can find instructions on how to plan an ergonomic work space, connect power cords, cables and
peripheral devices, register your computer with Sony, and establish a dial-up connection to the Internet. The Quick
Start can also provide troubleshooting support, if problems occur.

VAIO Computer User Guide — The online User Guide

1

provides information about configuring, maintaining, and

upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view
specific information using context-sensitive search features.

To access the online User Guide:

1.

Click Start in the Windows

®

taskbar

2.

Click Help and Support. The VAIO Help and Support Center menu appears.

3.

Click VAIO User Guide.

Specifications — The online specifications sheet lists the hardware configuration and preinstalled software
applications of your VAIO computer. You can view your system's processor speed, determine the amount of installed
memory, identify optical drive specifications, and more.

To access the online specification sheet:

1.

Click Start in the Windows taskbar and click Help and Support.

2.

From the VAIO Help and Support Center, click VAIO User Guide.

3.

Click Welcome from the menu displayed in the right frame.

4.

Locate the link in the text, "View the VAIO

®

Computer Specifications..."

Preinstalled software Help files

2

Each preinstalled software application provides online Help that describes the

software's features. In these Help files, you can find tutorials that teach you to use the software and locate
troubleshooting support, should problems occur.

To access software Help files:

1.

Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled
software applications.

2.

Click the desired software application.

3

The software's main window appears.

3.

From the menu bar, click Help. The Help file appears.

1

A hardc opy vers ion of the V A I O C omputer U s er Guide is provided with s elec ted models .

2

A hardc opy s oftware manual may available for c ertain s oftware applic ations .

3

Y ou c an loc ate the online H elp files for Sony s oftware applic ations by pointing to the individual applic ation's ic on and s elec ting H elp from the s ubmenu.

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