Sony PCV-R528DS - Manual (Page 111)

Limited Warranty Statement
The limited warranty on your VAIO Computer covers parts and labor against defects in material or workmanship for a
period of three months from the original date of purchase. You can extend the warranty period for an additional nine
months by registering your computer (see the User Guide). Once you register your computer, the limited warranty
period is twelve months from the original date of purchase.
SONY ELECTRONICS INC. ("SONY") warrants this computer hardware product ("the Product") against defects in
material or workmanship as follows:
Labor: For a period of ninety (90) calendar days from the original date of purchase from SONY or a SONY authorized
reseller, SONY will repair defects in the Product at no charge, or pay the associated labor charges to a SONY
authorized personal computer service facility. The ninety (90) day warranty period is extendible only to the original
purchaser, for an additional period of nine (9) months, for a total of twelve (12) months from date of purchase when
the Product is registered electronically. After the applicable period you must pay for all labor charges.
Parts: For a period of ninety (90) calendar days from the original date of purchase from SONY or a SONY authorized
reseller, SONY will supply, at no charge, new or rebuilt, at SONY's option, replacement parts in exchange for
defective parts. Any replacement parts will be warranted for the remainder of the original warranty period or ninety
(90) calendar days from installation by SONY's authorized personal computer service facility, whichever is longer. The
ninety (90) day warranty period is extendible only to the original purchaser, for an additional period of nine (9)
months, for a total of twelve (12) months from date of purchase when the Product is registered electronically. All
defective parts replaced under this Limited Warranty will become the property of SONY.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical
assistance for hardware or software usage and it does not cover any software products whether or not contained in
the Product; any such software is provided "AS IS" unless expressly provided for in any enclosed software limited
warranty. Please refer to the End User License Agreements included with the Product for your obligations with
respect to the software.
This Limited Warranty is non-transferable.
Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) must
be presented to obtain warranty service. In addition, if replacement parts are required and you wish to receive the
most expedient service available, you will be required to provide SONY with a credit card authorization to bill your
credit card in the event you fail to return the original parts in the postage-paid envelope we provide. The credit card
will only be charged for SONY's list price for the part if the part has not been returned within thirty days.
See the Specifications provided with the Product for information on the type of service to which you are entitled.
If you are entitled to 90-day limited express service, then in respect of certain components, you may be entitled to
express warranty service during the warranty period, subject to certain restrictions.
If you are entitled to 90-day on-site service and if you purchased the Product in the United States and the Product
is located in the United States, then you may be entitled to on-site repair service during the warranty period,
subject to certain restrictions. In all instances, however, prior to an on-site service call being provided, you must
communicate with Sony sufficiently to allow it to perform initial diagnostics of your Product.
Please contact SONY as set forth below for further information.
With respect to all service provided, it is your responsibility to backup the contents of your hard drive, including any
data you have stored or software you have installed on the hard drive. It is likely that the contents of your hard
drive will be lost or reformatted in the course of service and SONY will not be responsible for any damage to or loss
of any programs, data or other information stored on any media or any part of any Product serviced hereunder.
IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE HARD DRIVE ARE ALTERED, DELETED, OR IN ANY
WAY MODIFIED, SONY IS NOT RESPONSIBLE WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU CONFIGURED
AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF SOFTWARE).
Be sure to remove all third party hardware, software, features, parts, options, alterations, and attachments not
warranted by SONY prior to sending the product to SONY for service. SONY is not liable for any loss or damage to
these items.
This Limited Warranty does not cover any consumable items (such as batteries) supplied with this Product; cosmetic
damages; damage or loss to any software programs, data, or removable storage media; or damage due to (1) acts of
God, accident, misuse, abuse, negligence, commercial use or modifications of this Product; (2) improper operation or
maintenance of this Product; (3) connection to improper voltage supply; or (4) attempted repair by any party other
than a SONY authorized personal computer service facility. This Limited Warranty does not apply when the
malfunction results from the use of this Product in conjunction with accessories, products or ancillary or peripheral
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