Resources – Sony PCV-R528DS User Manual
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Resources
Sony provides several support options for your Sony computer. When you have questions about your computer and
the preinstalled software, check these sources for answers, in the following sequence:
1 Read Me First
Contains Frequently Asked Questions, the most up-to-date information on using your
computer, and software support information.
2 User Guide
Contains information on how to get the most from your computer, find help, and solve
common problems. Also includes product specifications.
3 Electronic Documentation
Read Me First, the User Guide, and this manual are available electronically on your hard
drive. Two additional documents, Upgrading and Maintaining Your Computer and Troubleshooting Help, are also
available. To access these documents, click the Start button, point to Programs, and then point to VAIO
Documentation.
4 Manuals and online help files that may accompany your preinstalled software
Most of the manuals for preinstalled software
are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the
specific application. A printed manual is available for some applications.
5 Knowledge Database
Provides instant access to information on commonly encountered problems. Enter a
description of your problem and the Knowledge Database searches for the corresponding solutions online. You can
access the Sony Knowledge Database at
/pcsupport
6 Sony Fax-on-Demand
This service provides you with answers to commonly asked questions. You can use this
automated service to request a list of available topics and then select the topics that you want to receive. To
contact the Sony fax-on-demand service, call 1-888-4SONYPC (1-888-476-6972). (Requires a fax machine or your
fax software.)
7 Software Updates
You can download the latest software updates and software patches for your Sony computer
8 VAIO Computer Reference Manual
Provides detailed technical information about your computer's hardware. This
document is available from
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