Kodak EX811 - Manual (Page 25)

www.kodak.com/go/digitalframesupport 25
6
Troubleshooting FAQs
For more information on setting up and using the wireless features of your frame, visit
www.kodak.com/go/digitalframesupport or www.kodak.com/go/wifisupport .
Frequently asked questions
I already have Windows Media player on my computer. Do I have to install
it again?
You must have Windows Media player 11, or greater, so your frame can access the
pictures on your computer.
Check your Windows Media player version number. (Right-click in the top menu bar,
then select Help > About Windows Media Player.) If your version is earlier than 11,
upgrade to version 11. See
page 3 .
I already have Kodak EasyShare software on my computer. Do I have to
install it again?
The CD that was packaged with your frame contains a special version of EasyShare
software that lets your computer share pictures with your frame. Install it to upgrade to
this special software version. See
page 10 .
I lost my Internet connection in the middle of my setup. What should I do?
Reconnect to the Internet and repeat the installation and setup, starting on page 2 .
I lost my wireless connection in the middle of the setup. What should I do?
Make sure your wireless connection is live and repeat the setup, starting on page 13 .