Fingerprint authentication problems, Fingerprint, Authentication – Lenovo ThinkPad T43p User Manual

Page 52: Problems

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v

Restore

your

backups

restores

backups

you

have

made

with

Rapid

Restore

Ultra,

if

backups

have

been

made.

v

Run

diagnostics

starts

diagnostics

tests

to

help

determine

whether

there

are

problems

with

your

PC

and

what

might

be

causing

them.

v

Create

diagnostic

disks

helps

you

create

special

disks

used

during

diagnostic

tests.

In

the

top

panel

of

the

Rescue

and

Recovery

workspace,

you

can

click

the

following

to

open

other

pages

or

exit

the

utility:

v

Events

Log

enables

you

to

view

a

log

that

contains

information

about

events,

or

tasks,

associated

with

Rescue

and

Recovery

operations.

v

System

Information

enables

you

to

see

key

hardware

and

software

information

about

your

computer.

This

information

might

be

valuable

when

trying

to

diagnose

problems.

v

Warranty

Status

enables

you

to

see

when

your

warranty

expires,

the

terms

of

service

for

your

computer,

or

list

of

replacement

parts.

v

Help

provides

information

about

the

various

functions

available

in

the

Rescue

and

Recovery

workspace.

v

Restart

closes

the

Rescue

and

Recovery

workspace

and

resumes

the

startup

sequence

that

was

interrupted.

If

you

are

using

the

ThinkPad

T41/T41p

Series

computer,

you

can

click

the

following

tabs

to

open

other

pages

or

exit

the

utility:

v

Startup

enables

you

to

change

the

order

of

devices

in

which

the

PC

searches

for

the

operating

system

during

startup.

In

some

situations,

you

might

need

to

start

the

operating

system

from

a

CD

drive

rather

than

the

hard

disk.

You

specify

those

kinds

of

changes

on

this

page.

v

Preferences

presents

various

options,

depending

on

your

model

and

accessories,

you

can

set

for

the

Access

IBM

Predesktop

Area.

v

Information

gathers

essential

information

about

your

PC

that

you

can

provide

to

call

center

technicians,

if

necessary.

v

Help

provides

information

about

the

various

pages

in

Access

IBM

Predesktop

Area.

v

Exit

closes

the

Access

IBM

Predesktop

Area

and

resumes

the

startup

sequence

that

was

interrupted.

Fingerprint

authentication

problems

If

your

finger(s)

have

any

of

the

following

conditions,

you

may

not

be

able

to

register

or

authenticate

it:

v

Your

finger

is

wrinkled.

v

Your

finger

is

rough,

dry

or

injured.

v

Your

finger

is

very

dry.

v

Your

finger

is

stained

with

dirt,

mud,

or

oil.

Solving

computer

problems

30

ThinkPad

®

T40

Series

Service

and

Troubleshooting

Guide

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