3 general problems of postscript, A postscript error message displays, Fonts cannot be downloaded – Konica Minolta bizhub PRO 950 User Manual

Page 254: General problems of postscript -4

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Troubleshooting

11

bizhub PRO 950

11-4

11.3

General Problems of PostScript

A PostScript Error message displays.

<Response>
A search can be made from [https://www.adobe.com/cfusion/support/in-
dex.cfm?event=membership&retur-
nURL=%2Fcfusion%2Fsupport%2Findex%2Ecfm%3Fevent%3Dportal%2
6loc%3Den%5Fus&loc=en_us].

A PostScript Error message displays when attempting to get a printout
from any computers are in use.

<Response>
There may be loose connections in the printing system. Recheck all of con-
nections.

A PostScript Error message displays when attempting to get a printout
from a specific application.

<Response>
Error conditions may exist in the application. Try to print out a simple test file.
If this also does not succeed, reinstall the application in question.

A PostScript Error message displays when attempting to get a printout
from a specific file.

<Response>
It is possible that the print setting for the file is wrong, that graphics con-
tained in the file are damaged, or that bad elements are contained in the file.

Find a print setting that does not cause any PostScript Error message to ap-
pear, and try to get a printout. If this fails, save the file as a new file.

Fonts cannot be downloaded.

<Response>
It is possible that [Spool Print Jobs in HDD before RIP] is set to [Enable] in
Printer Setting Menu on the copier’s control panel.

Set [Spool Print Jobs in HDD before RIP] to [Disable], switch off the copier’s
main power, wait 10 seconds or more, switch it back on, and then try down-
loading fonts again.

For details on how to download fonts, refer to the User’s Guide that comes
with the fonts.

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