Atwood water heater limited warranty – Atwood Mobile Products 4-E User Manual

Page 9

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Atwood Mobile Products warrants to the original owner and subject to the
below mentioned conditions, that this product will be free of defects in
material or workmanship for a period of two years from the original date of
purchase. Atwood’s liability hereunder is limited to the replacement of the
product, repair of the product, or replacement of the product with a recon-
ditioned product at the discretion of the manufacturer. This warranty is void
if the product has been damaged by accident, unreasonable use, neglect,
tampering or other causes not arising from defects in material workman-
ship. This warranty extends to the original owner of the product only and is
subject to the following conditions:

1. For a period of two years from the date of purchase, Atwood will

replace the complete water heater if the inner tank leaks due to corro-
sion. This warranty includes reasonable labor charges required to
replace the complete water heater.

2. For two years from the date of purchase, Atwood will repair or replace

any part defective in material or workmanship. This warranty includes
reasonable labor charges, required to remove and replace the part.
Service calls to customer’s location are not considered part of these
charges and are, therefore, the responsibility of the owner.

3. This warranty does not cover the following items classified as normal

maintenance:

a. adjustment of gas pressure
b. cleaning or replacement of burner orifice
c. cleaning or adjustment of burner tube
d. cleaning or adjustment of flue
e. cleaning or adjustment of pilot and thermocouple
f. adjustment of pressure-temperature relief valve
g. replacement of thermal cut-off device.

4.

In the event of a warranty claim, the owner must contact, in
advance, either an authorized Atwood Service Center or the
Atwood Service Department. Warranty claim service must be per-

formed at an authorized Atwood Service Center (a list will be pro-
vided at no charge) or as approved by the Consumer Service
Department, Atwood Mobile Products, 1120 North Main St., Elkhart,
IN 46514 USA. Phone: (574-264-2131).

5. Return parts (or water heater) must be shipped to Atwood “Prepaid”.

Credit for shipping costs will be included with the warranty claim. The
defective parts (or water heater) become the property of Atwood Mobile
Products and must be returned to the Consumer Service Department,
Atwood Mobile Products, 6320 Kelly Willis Road, Greenbrier, TN
37073 USA.

6. This warranty applies only if the unit is installed according to the in-stalla-

tion instructions provided and complies with local and state codes.

7. The warranty period on replacement parts (or water heater) is the

unused portion of the original warranty period or ninety (90) days,
whichever is greater.

8. Damage or failure resulting from misuse (including failure to seek proper

repair service), misapplication, alterations, water damage, or freezing
are the owner’s responsibility.

9. Atwood does not assume responsibility for any loss of use of vehicle,

loss of time, inconvenience, expense for gasoline, telephone, travel,
lodging, loss or damage to personal property or revenues. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.

10. Any implied warranties are limited to two (2) years. Some states do not

allow limitations on how long an implied warranty lasts, so the above lim-
itation may not apply to you. This warranty gives you specific legal rights
and you may also have other rights which vary from state to state.

11. Replacement parts (components or tanks) purchased outside of the

original water heater warranty carry a 90 day warranty. This includes
the part at no charge and reasonable labor charges to replace it.

This Atwood heater is designed for use in recreational vehicles for the purpose
of heating water as stated in the “data plate” attached to the water heater. Any
other use, unless authorized in writing by the Atwood Engineering Department,
voids this warranty.

ATWOOD WATER HEATER

LIMITED WARRANTY

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