Pioneer CDJ-350 - Manual (Page 23)

DRB1508-C
En 23
English
23
Additional information
Troubleshooting
! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points
below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble can-
not be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turn-
ing the power off, waiting 1 minute, then turning the power back on.
! Non-finalized (partial discs) CD-R/ -RW cannot be played on the CDJ-350.
! Irregularly shaped discs other than standard 12 cm discs cannot be played on the CDJ-350 (doing so will lead to damage or accidents).
! The BPM measured by the CDJ-350 may differ from the BPM indicated on the disc or that of a Pioneer DJ mixer, etc. This is due to the differ-
ent methods used for measuring the BPM, and is not a malfunction.
Problem Check Remedy
Disc cannot be ejected. — If [hDISC] does not work, eject the disc by inserting the pin into
the disc force eject hole. (page 15)
Playback does not start when disc is loaded. Is the disc or file playable? See About discs on page 6 or Playable music file formats on page 7.
Is the auto cue function activated? Press [TIME MODE (AUTO CUE)] for at least 1 second to cancel
the auto cue function. (page 17)
File cannot be played. Is the file copyright-protected (by DRM)? Copyright-protected files cannot be played.
No sound is produced, or sound is distorted
or noisy. Are you operating the connected DJ mixer prop-
erly? Check the operation of the DJ mixer.
Is the CDJ-350 placed near a TV? Turn the TV’s power off, or install the CDJ-350 and TV away from
one another.
Loud noise is produced or playback stops
when a certain disc is played. Is the disc scratched? Scratched discs may not play.
Is the disc dirty? Wipe the dirt off the disc. (page 25)
Track search operation takes too long. Is the auto cue function activated? Track searching may take some time when there are long silent
sections between tracks.
— If track searching is not possible within 10 seconds, a cue point is
set at the beginning of the track.
Back cue function does not work. Is a cue point set? Set a cue point. (page 17)
Loop play function does not work. Is a cue point set? Set a cue point. (page 17)
Settings are not stored in the memory. Has the power been turned off directly after
changing the setting? After changing settings, wait at least 10 seconds before turning
the power off.
USB device is not recognized. Is the USB device properly connected? Connect the device securely (all the way in).
Is the USB device connected via a USB hub? USB hubs cannot be used.
Is the USB device supported by the CDJ-350? This player only supports USB mass storage class devices.
This player supports portable flash memory and digital audio
playback devices.
Is the file format supported by the CDJ-350? Check the file format of the connected USB device. For the file
formats supported by the CDJ-350, see About USB devices on
page 7.
Are you using a USB device (such as a bus power-
driven hard disk) whose current is higher than this
unit’s rated current (500 mA)? Use a USB device within this unit’s rated current (such as a hard
disk driven by an AC adapter or other external power supply).
— Turn the power off, wait 1 minute, then turn the power back on.
The playing address display is not displayed in
the remaining time mode. — When playing files recorded in VBR, it may happen that the set
cannot detect the length of the track immediately and that some
time is required for the playing address display to appear.
Time is required to read USB devices (flash
memory drives and hard discs). Is there a large number of folders or files recorded
on the USB device? When there are many folders or files, some time may be required
for loading.
Are files other than music files stored on the USB
device? When files other than music files are stored in folders, time is
required to read them as well. Do not store files or folders other
than music files on the USB device.
The category is not displayed. Are you playing a music CD? The category is not displayed for music CDs.
Is the library information recorded on the USB
device? Use rekordbox to create the library information.
Is the USB device write-protected? Set the USB device so that files can be written on it.
Set the USB device’s write-protect switch to the off position.
Nothing is displayed. Is the auto standby function activated? This unit is shipped with the auto standby function turned on.
If you do not want to use the auto standby function, set [AUTO
STANDBY] to [OFF]. (page 22)
The [u] indicator flashes and the power does
not turn on. — Normal operation can sometimes be restored by unplugging the
power cord, waiting at least 1 minute, then plugging the power
cord back in.
If the symptom persists, unplug the power cord and request
repairs.