Recovery media, Toshiba support, Before you call – Toshiba PORTEGE R700 User Manual
Page 171: Where to write, Toshiba support -23
Recovery Media
Problem
Procedure
The following
message appears
when executing
Recovery Media
Creator.
"The Recovery
Media Creator can
not be launched
because there is no
recovery partition."
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the Recovery
Media Creator cannot make Recovery Media.
However, if you have already created a "Recovery
Media", you can use it to restore the recovery
partition.
Simply follow the instructions in Restoring the pre-
installed software from your created
pre-installed software from your created Recovery
Media
s ection in chapter1, Getting Started.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media", please
contact TOSHIBA support for assistance.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the enclosed warranty
booklet or visit www.toshiba-europe.com on the Internet.
PORTÉGÉ R700 / Satellite R630
User's Manual
8-23