Customer service, Repair order and advice on faults, En 24 – Neff K4316X8 User Manual

Page 24

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24

Customer service

Your local customer service can be

found in the telephone directory or in the

customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on

the rating plate. Fig. -
To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The temperature in the

refrigerator compartment is

too cold.

Temperature controller has

been set too high.

Set temperature controller lower.

The refrigerating unit is

switching on more frequently

and for longer.

Appliance opened

frequently.

Do not open the appliance unnecessarily.

The ventilation openings

have been covered.

Remove obstacles.

Appliance has no

refrigeration capacity.

The temperature controller is

in position “0”.

Turn the temperature controller from position

“0”. Fig. "/A

Power failure.

The fuse has been

switched off.

The mains plug has not

been inserted properly.

Check whether the power is on, check

the fuses.

GB

0844 892 8989

Calls from a BT

landline will be

charged at up to

3 pence per minute.

A call set-up fee of

up to 6 pence may

apply.

IE

01450 2655

0.03 € per minute at

peak. Off peak

0.0088 € per

minute.

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