After-sales service, E number and fd number, To book an engineer visit and product advice – Neff U14M42N3GB User Manual

Page 23: Test dishes, Vice e number and fd number, St dishes

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23

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate containing these numbers

can be found on the right-hand side of the oven door. You can

make a note of the numbers of your appliance and the

telephone number of the after-sales service in the space below

to save time should it be required.

Please note that there will be a fee for a visit by a service

technician in the event of a malfunction, even during the

warranty period.
Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can

therefore be sure that the repair is carried out by trained service

technicians who carry original spare parts for your appliances.

Test dishes

Dishes tested to EN 60350. Please note the information in the

tables about preheating.

When baking apple pie using

3

CircoTherm®, place both

springform cake tins next to each other on the wire rack

(figure A).
If you are baking German apple pie on two levels, place the

lower baking tin to the left on the wire rack and the upper

baking tin to the right on the wire rack (figure B).

E no.

FD no.

After-sales service

O

GB

0844 8928989

Calls from a BT landline will be charged at up to

3 pence per minute. A call set-up fee of up to 6 pence

may apply.

IE

01450 2655

0.03 € per minute at peak. Off peak 0.0088 € per

minute.

Baking

Cookware

Oven

Setting

Level

Temperature

Time in minutes

Shortbread

Baking tray***

õ

%

3

140 - 150**

20 - 25

Baking tray***

õ

3

1

140 - 150**

20 - 30

2 baking trays***

õ

3

1 + 3

140 - 150**

20 - 30

3 baking trays***

õ

3

1 + 3 + 4

130 - 150**

35 - 45

Small cakes (20 pieces)

Baking tray***

õ

%

3

160 ­ 170*

25 - 35

Baking tray***

õ

3

1

150 - 160*

25 - 35

2 baking trays***

õ

3

1 + 3

150 - 160*

25 - 35

3 baking trays***

õ

3

1 + 3 + 4

150 - 160*

25 - 35

Fat-free sponge cake

Springform cake tin****

dia. 26 cm

õ

%

2

160 - 170**

20 - 30

Springform cake tin****

dia. 26 cm

õ

3

1

150 - 160**

20 - 30

Apple pie

2 x springform cake tin****

dia. 20 cm (see figure A)

õ

3

1

170 ­ 180**

70 - 80

2 x springform cake tin****

dia 20 cm (see figure B and C)

õ

3

1 + 3

170 ­ 180**

70 - 80

* Preheat for 10 minutes
** Preheat oven
*** Only use original baking trays, order no. Z1342X0
**** Use a black springform cake tin

$

%

Grilling

Cookware

Oven

Setting

Level

Temperature

Time in minutes

White bread

Universal pan + wire rack

ô

(

1 + 2

275*

0,5 - 2

Beef steaks

Universal pan + wire rack

ô

(

2

270

25 - 30**

* Preheat for 10 minutes
** Turn after

Z

of the time

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