Troubleshooting – Philips SENSEO® Sistema de monodosis de café User Manual

Page 17

Advertising
background image

troubleshooting

If you have a problem, you may find the solution in the table below. If

the table does not provide the solution to your problem or if you have a

question, see the chapter ‘Guarantee & service’.

Problem

Solution

The indicator light

continues to blink slowly.

You have not yet flushed the coffee machine (see chapter ‘Preparing the

machine for use’.
You have used the SENSEO

®

coffee machine at an altitude higher than

2200 metres above sea level. This has caused the water in the machine to

start boiling before it has reached the required temperature. This prevents

the machine from functioning properly. Switch off the machine and no

longer use it at altitudes higher than 2200 metres above sea level.

The SENSEO

®

coffee

machine does not produce

coffee when it is switched

on for the first time.

You have not yet flushed the coffee machine. When you use the machine

for the first time, you have to flush it before you can start brewing coffee

(see chapter ‘Preparing the machine for use’).

The indicator light

continues to blink rapidly.

Make sure that:

you have placed the water reservoir properly;
there is enough water in the water reservoir (i.e. above the ° MIN level if

you want to brew 1 cup);
the ambient temperature is not lower than 10°C. If it is, the machine does

not function properly.

Water leaks from the

coffee machine.

Make sure that:

you have closed the lid properly (the lever must be properly locked);
you have not filled the water reservoir beyond the MaX level;
the sieve in the centre of the pod holder is not clogged. If the sieve

is clogged, unclog it by rinsing the pod holder under a running tap. If

necessary, use a washing-up brush or a pin to unclog the sieve;
you have put the coffee pod properly in the centre of the pod holder;
the sealing ring is not stuck under the edge of the water distribution disc;
the water drops on the worktop are not the result of placing or removing

the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is

heating up. This may cause water that normally ends up in the water

reservoir to leak out of the machine.
In all other cases, contact the Philips Consumer Care Centre in your

country.

The lid cannot be opened. A vacuum may have temporarily formed under the lid.

EnglisH

17

Advertising
This manual is related to the following products: