Troubleshooting – Philips Aluminium Collection Blender User Manual

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troubleshooting

If the appliance does not work or does not work properly, first check

the list below. If the problem is not mentioned in this list, the appliance

probably has a defect. In that case we advise you to take the appliance to

your dealer or to an authorised Philips service centre.

Question

Answer

Can I clean all

removable parts in the

dishwasher?

Yes, except the motor unit.

The appliance does not

work. What should I do?

Please check if you have plugged in the appliance. Also check if the blender jar

has been assembled properly.

What does ‘pulse’ mean? When you press the Pulse button, the appliance will run at its highest

speed as long as you keep pressing the button. Using the Pulse button is

recommended if you want to have more control over the processing job, for

instance when you are chopping.

Can I pour boiling hot

liquids into the blender

jar?

No, let the liquids or ingredients cool down to 80 cC/175 cF to avoid

damaging the accessories.

Why does the motor

produce an unpleasant

smell during processing?

It is very common for a new appliance to give off an unpleasant smell or emit

some smoke the first few times it is used. This phenomenon will stop after

you have used the appliance a number of times. The appliance may also give

off an unpleasant smell or emit some smoke if it has been used too long. In

this case you have to switch the appliance off and let it cool down for 60

minutes.

The appliance stopped

running because the

blade unit is blocked.

What should I do?

Switch the appliance off and use a spatula to dislodge the ingredients that are

blocking the blade unit. We also recommend processing a smaller quantity.

The blender jar leaks.

What should I do?

Switch the appliance off and pour out the ingredients. Then remove the blade

unit interface. Check if the sealing ring has been assembled correctly.

Why does the fruit juice

or soy milk contain a lot

of pulp or skins?

Pour the drink through a sieve. To prevent pulp and skins from ending up in

your drink, leave the measuring cup in the lid, make sure the lid and the filter

are in place and the lid is assembled in the correct position (i.e. with the

strainer directly in front of the pouring lip).

EnglisH

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