Ordering filters, Environment, Guarantee and service – Philips SilentStar Aspirateur avec sac User Manual

Page 14: Troubleshooting

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- Philips Anti-odour s-bag ` synthetic dustbags are available under type

number FC8023.

Note: Please visit www.s-bag.com for more information about the s-bag.
Ordering filters

- HEPA 13 filters are available under type number FC8038.

- Motor protection filters are available under service number 4822 480

10228.*

* You can buy motor protection filters in the Philips online shop by clicking

‘accessories and spare parts’ or you can contact the Philips Consumer Care

Centre in your country.

Environment

- Do not throw away the appliance with the normal household waste

at the end of its life, but hand it in at an official collection point for

recycling. By doing this, you help to preserve the environment.

guarantee and service

If you need service or information or if you have a problem, please visit

the Philips website at www.philips.com or contact the Philips Consumer

Care Centre in your country (you find its phone number in the worldwide

guarantee leaflet). If there is no Consumer Care Centre in your country, go

to your local Philips dealer.

troubleshooting

This chapter summarises the most common problems you could

encounter with the appliance. If you are unable to solve the problem with

the information below, contact the Consumer Care Centre in your country.

1

The suction power is insufficient.

A The suction power may be set to a low setting.

- Set the suction power to a higher setting.

B The nozzle, tube or hose may be blocked up.

- To remove the obstruction, disconnect the blocked-up item and

connect it (as far as possible) the other way around. Switch on the

vacuum cleaner to force the air through the blocked-up item in

opposite direction.

C The dustbag may be full.

- Replace the dustbag.

D The filters may be dirty.

- Replace the filters.

2

When I use my vacuum cleaner I sometimes feel electric shocks.

A Your vacuum cleaner has built up static electricity. The lower the air

humidity in the rooms, the more static electricity the appliance builds

up.

English

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