Allworx 9204G Phones User Manual

Page 19

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Allworx Phone Model 9204/9204G User Guide

+1 866 ALLWORX * +1 585 421 3850

Page 11

www.allworx.com
Revised: 5/21/14

To do an Announced (Attended) transfer:

1.

Press the TRANSFER button. This places the current call on hold

2.

Press an unused Call or Line Appearance PFK, and dial the number of the recipient of
the transfer. Talk to the recipient.

3.

Press the TRANSFER button again, and then press the PFK of the original call. This
connects the two parties.

4.

Hang up the handset when finished.

To cancel the transfer, press the RELEASE button. To return to the original caller, press the
PFK indicating the held call.

Allworx Server Software 7.4 or Higher

To do a one-step transfer:

On an active call, the user must have a BLF or Speed Dial PFK for the recipient of the transfer.

1.

Press the BLF or Speed Dial PFK for the recipient of the transfer.

Unattended (Blind) Transfer: skip to step 2.

Attended (Announced) Transfer: Talk to the recipient.

2.

Hang up, press the TRANSFER button, or press the XFER softkey to complete the
transfer.

To do a two-step transfer:

For use if a PFK is unavailable for the intended recipient:

1.

Press the TRANSFER button.

Note:

Verify the INTERCOM button or an appearance PFK is free.

Note:

The Allworx Server Administrator enables the one-step transfer

Note:

The phone configuration may not enable users to stay on the line to announce the transfer. See
“To do an Unannounced (Blind) transfer :” on page 10. for Ann
ounced transfers.

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