Comark N5001 Auditor General Guide - Manual

Comark Instruments, 52 Hurricane Way, Norwich, Norfolk NR6 6JB
T: 0844 (+44 844) 815 6599 F: 0844 (+44 844 815) 815 6598
E: [email protected]
Please telephone the Comark Technical Services on 0844 815 6599
Part No 18402-2
Auditor General Use and Good Practice
The following step-by-step guide provides information on the use of the Comark Auditor. If you experience
any problem that cannot be resolved by following the steps below, please contact your local Comark Account
Manager or contact the Service Department.
1. Changing the batteries
If ‘Low Battery’ is indicated on the LCD, it is essential that the instrument be returned to the PC for
‘docking’ to download any readings. After downloading, disconnect the RS232 lead from the
instrument and undo the screw on the battery compartment. Remove the two AA cells in the battery
compartment and replace with fresh cells.
Always use alkaline, Energizer or equivalent.
Never mix old and new cells, always replace both cells at the same time. Do not mix alkaline and
rechargeable cells.
Carefully replace the battery cover to avoid damaging the seal taking care not to over tighten the
screw. If the instrument does not automatically turn on after battery change, press any button on the
keypad. The instrument will indicate that ‘docking’ is required. Reconnect the RS232 lead to ‘dock’
the instrument. After a few seconds it will show as ‘docked’ and will be ready to use again.
Change the batteries regularly, once per month if not being replaced more frequently.
2.
Good practice when using the Auditor
Always download the instrument daily to the PC.
Only install and download the Auditor to one PC, never try to download the Auditor to a new PC as
records will be lost or corrupted.
Keep the instrument clean using a damp cloth with little or no detergent.
If the unit will not download then stop using it immediately and perform the checks listed below to
diagnose the problem. If this does not resolve the problem, please contact Comark for further
assistance.
3. Moving the Auditor to a new PC
Download the Auditor to the old PC, if possible.
To maintain your records, archive the database and then copy the contents to a backup device.
Install the Auditor software and then the Auditor program on a new PC.
Setup the Auditor on the PC by adding the serial number to the Auditor Group.