Troubleshooting – BenQ-Siemens CL71 User Manual

Page 111

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Troubleshooting

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Troubleshooting

If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.

Problem

Possible cause

Solution

Poor
reception

The network signal is too
weak at your current

location°Xfor example, in a

basement or near a tall

building-because wireless

transmissions can not

effectively reach it.

Move to a location where the

network signal can be properly

received.

The network is busy at the

current time (for example,

during peak times, there

may be too much network

traffic to handle additional

calls).

Avoid using the phone at such

times, or try again after waiting

a short time.

You are too far away from a

base station for your

network operator.

You can request a service area

map from your network

operator.

Echo or noise

Poor network trunk quality

on the part of your network

operator.

Hang up the phone and dial

again. You may be switched to a

better-quality network trunk or

phone line.

Poor local telephone line

quality.

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