MotorGuide Wireless - Manual (Page 28)

Section 6 - Owner Service Assistance
Page 24 90-8M4002601
eng
JUNE 2010
Frequently Asked Questions
• Why does the receiver beep when I press a button on the foot pedal, but nothing happens?
The foot pedal's electronic serial number is not programmed. Refer to Section 3 - Activating the Wireless Foot Pedal or
Handheld Remote
.
• Why does the electronic ID number not work after I activate it?
The receiver's memory may be full. Refer to Erasing the Receiver's Memory.
•
The motor hit an object underwater and will not run. When I pressed the test button on the battery indicator, why did
all of the lights illuminate at once?
When all lights on the battery indicator illuminate at once this means the steering or trolling motor have overloaded. Allow the
motor to cool down and then power cycle the motor by unplugging the motor from the battery and then plugging it back in. If the
system does not return to normal after cooling or power cycling, contact a service center.
•
Why did the foot pedal stop working?
Check the battery in the foot pedal and replace if necessary. Refer to Troubleshooting the Foot Pedal and Handheld
Remote
.
• After running the motor, I turned it off and then turned it back. Why did the motor not resume at the previous speed?
The motor temporarily lost battery connection. Check all of the battery connections.
Troubleshooting
NOTE: For service information, contact any certified MotorGuide service center. For a full listing of MotorGuide service centers,
go to www.motorguide.com or contact any Mercury Marine service office.
Symptom Possible Cause Resolution
Trolling motor does not
respond to wireless
commands
Weak 12 volt trolling motor
battery
Check 12 volt battery charge indicator on trolling motor. Recharge
or replace battery as required.
Weak handheld remote
battery or weak foot pedal
battery
Test the handheld remote battery and the foot pedal battery for
proper voltage. Fully charged batteries are 3.2 volts. Replace the
batteries if voltage is less than 2.8 volts.
Loss of power
Weak 12 volt trolling motor
battery
Check 12 volt battery charge indicator on trolling motor. Recharge
or replace battery as required.
Loose or corroded battery
connections
Inspect battery connections for cleanliness and tightness.
Propeller is loose, damaged,
or off‑balance
Refer to Section 5 - Propeller Replacement.
Wiring or electrical
connection faulty
Wire gauge from the battery to the trolling motor is insufficient. Six
gauge wire is recommended.
Magnets cracked or chipped The motor will whine or grind. Contact a Service Center.
Water intrusion in the lower
unit
Contact a Service Center.
Excessive noise or
vibration
Propeller is loose, damaged,
or off‑balance
Refer to Section 5 - Propeller Replacement.
Damaged bearings or
bushings
Contact a Service Center.
Magnets interfering with
armature
Turn off the power and manually rotate the propeller. If the propeller
does not rotate freely with a slight magnetic drag, contact a Service
Center
.
Magnets cracked or chipped The motor will whine or grind. Contact a Service Center.